> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The EU's disclosure requirements

The EU adopted the EU AI Act in 2024, and its obligations take effect in stages. Since August 2, 2026, the transparency rules apply to AI systems that interact directly with people. For phone agents, two points matter above all:

* **AI disclosure** — callers should be able to tell, at the start of the call, that they're speaking with an AI and not a human.
* **Audio recording** — if you record the audio of calls, callers should be informed of that too.

## AI disclosure

The simplest approach is to introduce your agent as an **"AI assistant"** **right in the greeting**. In any case, the disclosure should come **before the conversation turns to the actual topic** or the person you're calling shares any **sensitive information**.

[Charlie](/en/get-started/agent-editor-charlie), your agent builder right in the app, knows the legal requirements and the right wording. It can update your greeting and notices directly, and when you publish it also checks that all requirements are met.

## Audio recording

If you record the audio of a call, the caller must always be informed at the start of the conversation. In Germany, audio recording also requires explicit consent.

In telli, you can easily make audio recording conditional on the caller's consent — so a call is only recorded once they agree.

For Duo agents, recording consent is temporarily unavailable. If your agent is configured to require consent, telli leaves recording off and skips the consent question.

<Note>
  **Legal disclaimer**

  This information is for general guidance only and does not constitute legal advice. You are responsible for reviewing and complying with the requirements that apply to your use case.
</Note>


## Related topics

- [Changelog](/changelog.md)
- [Professional Voice Cloning](/cookbooks/voice-cloning/overview.md)
- [Workflows](/platform/workflows.md)
